Report Field Visit to Social Enterprise - Free Essay Example

Sample details Pages: 7 Words: 2208 Downloads: 9 Date added: 2017/06/26 Category Uncategorized Essay Type Research paper Level High school Did you like this example? Contents Contents Background and History Mission and Social Needs to address Mission Social needs to address Theory of Change Business Model and Operation Customers Services/Products/Key Activities Key Resources Key Partnership Revenue Cost Structure Challenges and Solutions Output and Outcome Output Outcome Social Impact Sustainability and Future Development Sustainability Future Development Comments and Recommendation Comments Recommendations Bibliography Books Periodicals Web documents, web pages or report Background and History Fullness Christian Vocational Training Centre (FCVTC), the precursor of Fullness Christian Social Enterprise (FCSE), was set up in 1987.(Avantage Ventures, 2009)[1] Set up in 2007, FCSE was derived from FCVTC. It currently owns an auto service centre and two hair salons.(Avantage Ventures, 2009)[2] One of the salons is Fullness Salon. Opened in 2001 in Mongkok, it moved to beside Sai Wan Ho Youth Outreach Centre in 2004. Don’t waste time! Our writers will create an original "Report: Field Visit to Social Enterprise" essay for you Create order Mission and Social Needs to address Mission For social missions, it aims at helping deviant youth reintegrate into society by Christian faith, vocational training, mentoring, counselling, and rehabilitation. (Social Ventures Hong Kong, 2010, p.13)[3] For business missions, it aims at providing customers with high-quality services, retaining sustainability in business and developing a potential for further development. Social needs to address: deviant youth problem In 2005, there are 3258 youths being led astray. Most of them are sentenced to prison and 293 of them are sent to vocational center.[4] (Social Sciences Research Centre, the University of Hong Kong, 2005) Although some of them find employment, many employers have reservations on hiring these people. Long term employment or professional careers are often out of reach for them.(Avantage Ventures, 2009)[5] Theory of Change Fullness Salon employs deviant youths as hair-stylists in order to allow them to learn a practical skill, thus increasing their chances of employment and reducing their chances of repeating offence. (ÃÆ' §Ãƒâ€šÃ‚ ´Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ÃƒÆ' ¦Ãƒâ€šÃ‚ ²Ãƒâ€šÃ‚ »ÃƒÆ' ¨Ãƒâ€¹Ã¢â‚¬  Ãƒâ€¹Ã¢â‚¬  ÃƒÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ©Ãƒ ¢Ã¢â€š ¬Ã… ¾Ãƒâ€šÃ‚ ­ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒâ€šÃ‚ ÃƒÆ' ¨Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯, 2008, p.24)[6] Business Model and Operation Customers Fullness Salon has a very stable customer source. The customer base started from Christians in churches. Around 70% to 80% of the customers are Christians, who are willing to help deviant youth. By spreading through words of mouth, friends and relatives of the Christians gradually join the customer base. Services/Products/Key Activities Hair-stylists provide hair-cutting and other hair treatment services. They also teach and train apprentices, helping deviant youths to adapt to normal working environment. Volunteers from Christian organizations organize Christian fellowship activities for deviant youths. Board of directors focus on promotion and plan long-term business strategies for sustaining the operation. Key Resources Money in the form of donation is important because Fullness Salon is independent from the government. Experienced stylists and technicians train apprentices to maintain staff continuity. Support from Christian organizations helps promote the salon among Christians. Board of directors with business background can make up successful marketing and promotion plans. Key Partnership SVHK takes part in the board of the social enterprise and provide equity investment, offering professional support in human resources, operation of the enterprise and marketing. They are also responsible for strategic planning and launch of innovative communication programmes. (Social Ventures Hong Kong, 2010, p.13)[7] Youth Outreach centre next to Fullness Salon, so they provide deviant youths as trainees to the salon. The volunteers there offer mental guidance to trainees. The centre is also used for Fullness Salon to organize activities for trainees, such as Christian gathering. Revenue As in first quarter of 2009, FCVTC gained over HKD 2 million revenue, of which around 86% comes from operation of salons and car centre and less than 1% comes from donation. (Fullness Christian Vocational Training Centre, 2009, p.8)[8] Cost Structure As in first quarter of 2009, FCVTC expense is around HKD 1.8 million, of which around 42% is for salary and 58% for operation and other expenses. (Fullness Christian Vocational Training Centre, 2009, p.8)[9] Challenges and Solutions Pastors and ministers of the Church first started FCVTC, but could not make profit to sustain the business. To overcome this challenge, they seek help from Christian businessmen, one of whom is Mr. Ngai, to develop a more cost-effective model. The salon chooses not to receive governmental aid to maintain autonomy, thus sacrificing the opportunities to be promoted through the government. To overcome this challenge, they invite the media for visits, such as TVB programmes on Fullness Salon and promotion during Tithe Ethical Consumption Movement[10]. Training some deviant youths are difficult, and some even commit theft in the salon. The staff is willing to provide them more opportunities to make up for their mistakes. Output and Outcome Output Firstly, youths with good attitudes and professional skills are trained. Secondly, an annual revenue of HKD 90,000 is earned. (ÃÆ' §Ãƒâ€šÃ‚ ´Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ÃƒÆ' ¦Ãƒâ€šÃ‚ ²Ãƒâ€šÃ‚ »ÃƒÆ' ¨Ãƒâ€¹Ã¢â‚¬  Ãƒâ€¹Ã¢â‚¬  ÃƒÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ©Ãƒ ¢Ã¢â€š ¬Ã… ¾Ãƒâ€šÃ‚ ­ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒâ€šÃ‚ ÃƒÆ' ¨Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯, 2008, p.24)[11] Outcome The success rate of transforming the youth is 50%.[12] In the 50%, 25% of them have completed the 18-month training and become hair-stylists whereas the remaining 25% have completed the 6-month basic training. (ÃÆ' §Ãƒâ€šÃ‚ ´Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ÃƒÆ' ¦Ãƒâ€šÃ‚ ²Ãƒâ€šÃ‚ »ÃƒÆ' ¨Ãƒâ€¹Ã¢â‚¬  Ãƒâ€¹Ã¢â‚¬  ÃƒÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ©Ãƒ ¢Ã¢â€š ¬Ã… ¾Ãƒâ€šÃ‚ ­ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒâ€šÃ‚ ÃƒÆ' ¨Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯, 2008, p.24)[13] Social Impact Firstly, 17% of deviant youths do not repeat their offences. Secondly, the youths that have successfully become hair-stylists can bring economic contribution to GDP of Hong Kong. (ÃÆ' §Ãƒâ€šÃ‚ ´Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ÃƒÆ' ¦Ãƒâ€šÃ‚ ²Ãƒâ€šÃ‚ »ÃƒÆ' ¨Ãƒâ€¹Ã¢â‚¬  Ãƒâ€¹Ã¢â‚¬  ÃƒÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ©Ãƒ ¢Ã¢â€š ¬Ã… ¾Ãƒâ€šÃ‚ ­ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒâ€šÃ‚ ÃƒÆ' ¨Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯, 2008, p.24)[14] The Social Return on Investment (SROI) is calculated as 376%. (ÃÆ' §Ãƒâ€šÃ‚ ´Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ÃƒÆ' ¦Ãƒâ€šÃ‚ ²Ãƒâ€šÃ‚ »ÃƒÆ' ¨Ãƒâ€¹Ã¢â‚¬  Ãƒâ€¹Ã¢â‚¬  ÃƒÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ©Ãƒ ¢Ã¢â€š ¬Ã… ¾Ãƒâ€šÃ‚ ­ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒâ€šÃ‚ ÃƒÆ' ¨Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯, 2008, p.25)[15] Sustainability and Future Development Sustainability The prices of the service is highly competitive and the staffà ¢Ã¢â€š ¬Ã¢â€ž ¢s professionalism is ensured. Its cheap but good quality service help retain the number of customers. According to data provided by Fullness Salon, 90% of customers returned for service the second time because of satisfaction with the good service provided. (Social Ventures Hong Kong, 2010, p.13)[16] Future Development For expansion, FCSE aims to provide 50 training slots for these youth by expanding from two to ten salons.(Avantage Ventures, 2009)[17] For promotion, the salon will take part more in the Tithe Ethical Consumption Campaign, so more consumers can have deeper understanding of the salon and influence other consumers in the market. For services, FCSE is considering to provide a range of other services to maximize profit, e.g. they are already planning to set up restaurants in Sham Shui Po. Comments and Recommendation Comments FCSE has been very successful[18], being profitable and sustainable for over 10 years. They have created a role model which operates business-like, unlike common NGOs that highly depend on government funding. Therefore, other social enterprises can take reference of their model. Also, they have successfully implemented their theory of change[19], producing many productive and good-attitude youths. Fullness Salon also has good business strategies to maintain its customers. Since they own the premise at Sai Wan Ho, they need not bear a high rental cost. This enables the salon to afford high-quality hair-care chemicals and equipment. By offering service that has similar standards to other normal salons, Fullness Salon can accumulate and increase customers through recommendation of friends or family members. Although the salon uses expensive hair-care products, the price of its services is relatively lower than other high-class salons. Therefore, its cheap service but high quality s ervice can also attract customers. The salon also treated apprentices in a good approach by not labeling the salon with rehabilitated staff. This on one hand reduces discrimination to the youths and on the other hand helps the salon to retain a positive image in the general public. However, it is not a good idea for Fullness Salon to be selective on which deviate youth to train as an apprentice. Every deviated youth deserves a chance of receiving help, regardless of their initial abilities or misbehaviors. Concerning the output and outcomes, it is believed that those provided by FCSE[20] is insufficient. For output, I believe that it should include number of youth trained, number of customers served, number of transactions per year, number of training programmes and number of public education activities; apart from the annual income of HKD 90,000. However, there are no such information up till now, hence it is suggested that FCSE can make these information known to public. For outcome, I believe that the rewards of youths should not be neglected. These include finding their life goal of serving the customers while reintegrating into society is achieved, gaining a sense of achievement by being able to serve a wide range of customers, acquiring the ability to overcome challenges as they have personally been through the process of changing their behaviors and values, increasing their self-confidence in dealing with people in society, meeting a lot of good friends such as staff and customers in salon, and learning practical vocational skills. The figure (Social Ventures Hong Kong, 2010, p.13)[21] shows the improvement of employed youths in a few aspects after 6 years of training. Therefore, such improvements in youths should also be considered as part of the outcomes, on the targets (deviant youths). Concerning the social impact, I think it is acceptable. It cuts social cost by approximately HK$250,000 per annum per youth. However, the total numb er of youths it helps is relatively low as of 6 apprentices, thus making the total social cost reduction not very significant. The figure above is a Social Impact Chain for Fullness Salon that is constructed with the necessary information. Fullness Salon has profoundness due to high sustainability, but its coverage is rather limited (only help 6 apprentices annually). Overall, fullness Salon is an effective solution to address the social problem of deviant youths . Recommendations Firstly, more marketing or advertising should be done, in order to increase publicà ¢Ã¢â€š ¬Ã¢â€ž ¢s awareness of their company. I believe that simply promoting through media and inside the salon is insufficient to attract more investors and volunteers for cooperation. Therefore, FCSE can seek partnership with some firms that specializes in public relations[22], such as Weber Shandwick Worldwide, Hill Knowlton Asia and Ketchum Newscan Public Relations. These companies not only help promote in the local community, but even offer globalized promotion, hence drawing the attentions of foreign visitors to further expand the customer base of Fullness Salon and gain an international image. Secondly, they should minimize the selectivity of trainees. Since the enterprise has reached break even and made profits since few years ago, it should have sufficient capital and manpower to help more deviant youth. Therefore, FCSE should consider to employ more deviant youths in Fullness Salon, o r seek partnership with other salons to help hiring the youths that have finished apprenticeship at Fullness Salon. Thirdly, FCSE can consider expanding into other areas. Among the deviant youths, they have different interests and characters that make them more suitable for a particular type of occupation that others. In order to cater to the different youths, new businesses should be developed, such as opening groceries and boutiques. As a result, new partnership with companies that provide the corresponding employment should be established. Fourthly, FCSE can take more part in educating the public, including bringing the concept of social enterprise into secondary and tertiary education to educate our future generations about the importance of such enterprises. Therefore, FCSE can start by looking for schools around Fullness Salon (ie. in the east Hong Kong Island district), to organize talks or workshops at school and conduct field trips to Fullness Salon. Bibliography Books ÃÆ' §Ãƒâ€šÃ‚ ´Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ÃƒÆ' ¦Ãƒâ€šÃ‚ ²Ãƒâ€šÃ‚ »ÃƒÆ' ¨Ãƒâ€¹Ã¢â‚¬  Ãƒâ€¹Ã¢â‚¬  ÃƒÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ©Ãƒ ¢Ã¢â€š ¬Ã… ¾Ãƒâ€šÃ‚ ­ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒâ€šÃ‚ ÃƒÆ' ¨Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯. (2008). ÃÆ' §Ãƒ ¢Ã¢â€š ¬Ã‚ ¡Ãƒâ€¦Ã‚ ¸ÃƒÆ' ¥Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒ ¢Ã¢â€š ¬Ã‚  ÃƒÆ' ¨Ãƒâ€ Ã¢â‚¬â„¢Ãƒâ€šÃ‚ ½ÃƒÆ' ¨Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ¥Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯ÃƒÆ' ¤Ãƒâ€šÃ‚ »Ãƒâ€šÃ‚ ¥ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ Ãƒâ€šÃ‚ ¹ÃƒÆ' ¨Ãƒâ€šÃ‚ ®Ãƒâ€¦Ã‚  ÃƒÆ' §Ãƒâ€šÃ‚ ¤Ãƒâ€šÃ‚ ¾ÃƒÆ' ¦Ãƒâ€¦Ã¢â‚¬Å"Æ’. ÃÆ' ©Ãƒâ€šÃ‚ ¦Ãƒ ¢Ã¢â‚¬Å¾Ã‚ ¢ÃƒÆ' ¦Ãƒâ€šÃ‚ ¸Ãƒâ€šÃ‚ ¯Ãƒâ€šÃ‚ ¼Ãƒâ€¦Ã‚ ¡ÃƒÆ' ¦Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' §Ãƒâ€šÃ‚ ¶Ãƒâ€šÃ‚ ²ÃƒÆ' §Ãƒâ€šÃ‚ µÃƒâ€šÃ‚ ¡ Periodicals Fullness Christian Vocational Training Centre. (2009). ÃÆ' ¨Ãƒâ€šÃ‚ ±Ãƒâ€šÃ‚ ÃƒÆ' §Ãƒ ¢Ã¢â€š ¬Ã‚ ºÃƒ ¢Ã¢â€š ¬Ã‚ ºÃƒÆ' ©Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€¦Ã‚ ¡ÃƒÆ' ¨Ãƒâ€šÃ‚ ¨Ãƒâ€¦Ã‚  . ÃÆ' ¤Ãƒâ€šÃ‚ ºÃƒâ€¦Ã¢â‚¬â„¢ÃƒÆ' ©Ãƒ ¢Ã¢â€š ¬Ã‚ ºÃƒâ€šÃ‚ ¶ÃƒÆ' ©Ãƒ ¢Ã¢â€š ¬Ã‚ ºÃƒâ€šÃ‚ ¶ÃƒÆ' ¤Ãƒâ€šÃ‚ ¹Ãƒâ€šÃ‚ ÃƒÆ' ¥Ãƒâ€šÃ‚ ¹Ãƒâ€šÃ‚ ´1ÃÆ' ¦Ãƒâ€¦Ã¢â‚¬Å"ˆ ÃƒÆ' ¨Ãƒ ¢Ã¢â€š ¬Ã‚ ¡Ãƒâ€šÃ‚ ³3ÃÆ' ¦Ãƒâ€¦Ã¢â‚¬Å"ˆ ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ Ãƒâ€šÃ‚ ¶ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ Ãƒâ€šÃ‚ ¯ÃƒÆ' ¨Ãƒâ€šÃ‚ ¡Ãƒâ€šÃ‚ ¨. Retrieved from https://www.fullness.org.hk/test/fullness/image/news/ 200906.pdf Web documents, web pages or report Avantage Ventures. (2009). Fullness Christian Vocational Training Centre. Retrieved from https://www.avantageventures.com/avcatalogue/sv-fullness-christian-vocational-training-centre Social Ventures Hong Kong. (2010). Impact Report 2007-2010. Retrieved from https://www.sv-hk.org/files/SVhk-Impact-Report-2010.pdf Social Science Research Centre, the University of Hong Kong. (2006). Youth In Hong Kong Statistical Profile 2005. Retrieved from https://www.coy.gov.hk/filemanager/ template/common/images/research/2005_statistical/YouthStatisticalProfile2005.pdf Tithe Ethical Consumption. (2014, September 5). Mission of Tithe Ethical Consumption Movement. Retrieved from https://www.ethicalconsumption.hk/cgi-bin/ ourdb/ bdetail?template=7132320190004session_id=start[email  protected]/* */ tion.hkdbname=ecm_Postkey=1 HKU Space. (2014). ÃÆ' §Ãƒâ€šÃ‚ ¤Ãƒâ€šÃ‚ ¾ÃƒÆ' ¦Ãƒâ€¦Ã¢â‚¬Å"Æ’ÃÆ' ¤Ãƒâ€šÃ‚ ¼Ãƒâ€šÃ‚ ÃƒÆ' ¦Ãƒâ€šÃ‚ ¥Ãƒâ€šÃ‚ ­ÃƒÆ' §Ãƒâ€šÃ‚ ®Ãƒâ€šÃ‚ ¡ÃƒÆ' §Ãƒâ€šÃ‚ Ãƒ ¢Ã¢â€š ¬Ã‚  ÃƒÆ' ¨Ãƒâ€šÃ‚ ¬Ãƒ ¢Ã¢â€š ¬Ã‚ ºÃƒÆ' ¥Ãƒâ€šÃ‚ ºÃƒâ€šÃ‚ ¼Ãƒâ€¦Ã‚ ¡ÃƒÆ' §Ãƒâ€šÃ‚ ¤Ãƒâ€šÃ‚ ¾ÃƒÆ' ¤Ãƒâ€šÃ‚ ¼Ãƒâ€šÃ‚ ÃƒÆ' §Ãƒâ€¦Ã‚ ¡Ãƒ ¢Ã¢â€š ¬Ã… ¾ÃƒÆ' ¤Ãƒâ€šÃ‚ ¸Ãƒ ¢Ã¢â€š ¬Ã‚ °ÃƒÆ' ¥Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ¥Ãƒâ€šÃ‚ £Ãƒâ€šÃ‚ ½ÃƒÆ' ¥Ãƒ ¢Ã¢â€š ¬Ã‹Å" ½ÃƒÆ' ¤Ãƒâ€šÃ‚ ¸Ãƒâ€ Ã¢â‚¬â„¢ÃƒÆ' ¥Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ¥Ãƒ ¢Ã¢â€š ¬Ã‚ ºÃƒâ€¦Ã‚ ¾ÃƒÆ' ¥Ã‚  Ãƒâ€šÃ‚ ±. Retrieved from https://hkuspace.hku.hk/programme/sharing/share-73137 Wikipedia. (2014). Public Relations. Retrieved from https://en.wikipedia.org/wiki/Public _ relations 1 [1] https://www.avantageventures.com/avcatalogue/sv-fullness-christian-vocational-training-centre [2] https://www.avantageventures.com/avcatalogue/sv-fullness-christian-vocational-training-centre [3] https://www.sv-hk.org/files/SVhk-Impact-Report-2010.pdf [4] https://www.coy.gov.hk/filemanager/template/common/images/research/2005_statistical/ YouthStatisticalProfile2005.pdf [5] https://www.avantageventures.com/avcatalogue/sv-fullness-christian-vocational-training-centre [6]ÃÆ' §Ãƒâ€šÃ‚ ´Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ÃƒÆ' ¦Ãƒâ€šÃ‚ ²Ãƒâ€šÃ‚ »ÃƒÆ' ¨Ãƒâ€¹Ã¢â‚¬  Ãƒâ€¹Ã¢â‚¬  ÃƒÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ©Ãƒ ¢Ã¢â€š ¬Ã… ¾Ãƒâ€šÃ‚ ­ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒâ€šÃ‚ ÃƒÆ' ¨Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯, 2008, ÃÆ' §Ãƒ ¢Ã¢â€š ¬Ã‚ ¡Ãƒâ€¦Ã‚ ¸ÃƒÆ' ¥Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒ ¢Ã¢â€š ¬Ã‚  ÃƒÆ' ¨Ãƒâ€ Ã¢â‚¬â„¢Ãƒâ€šÃ‚ ½ÃƒÆ' ¨Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ¥Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯ÃƒÆ' ¤Ãƒâ€šÃ‚ »Ãƒâ€šÃ‚ ¥ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ Ãƒâ€šÃ‚ ¹ÃƒÆ' ¨Ãƒâ€šÃ‚ ®Ãƒâ€¦Ã‚  ÃƒÆ' §Ãƒâ€šÃ‚ ¤Ãƒâ€šÃ‚ ¾ÃƒÆ' ¦Ãƒ …â€Å"Æ’, p.24 [7] https://www.sv-hk.org/files/SVhk-Impact-Report-2010.pdf [8] https://www.fullness.org.hk/test/fullness/image/news/200906.pdf [9] https://www.fullness.org.hk/test/fullness/image/news/200906.pdf [10] Tithe Ethical Consumption Movement (TECM) started three years ago. It is an annual event in November that promotes spirit of Tithe (ÃÆ' ¥Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ÃƒÆ' ¨Ãƒâ€šÃ‚ ¡Ãƒâ€¦Ã¢â‚¬â„¢ÃƒÆ' ¤Ãƒâ€šÃ‚ ¸Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ÃƒÆ' ¥-à ¢Ã¢â€š ¬Ã… ¾), encourages consumers to choose social enterprises, hoping to bring a change in society. (Retrieved from Mission of TECM: https://www.ethicalconsumption.hk/cgi- bin/ourdb/bdetail?template=7132320190004session_id=startshare=[email  protected]/* */dbname=ecm_Postkey=1) [11]ÃÆ' §Ãƒâ€šÃ‚ ´Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ÃƒÆ' ¦Ãƒâ€šÃ‚ ²Ãƒâ€šÃ‚ »ÃƒÆ' ¨Ãƒâ€¹Ã¢â‚¬  Ãƒâ€¹Ã¢â‚¬  ÃƒÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ©Ãƒ ¢Ã¢â€š ¬Ã… ¾Ãƒâ€šÃ‚ ­ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒâ€šÃ‚ ÃƒÆ' ¨Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯, 2008, ÃÆ' §Ãƒ ¢Ã¢â€š ¬Ã‚ ¡Ãƒâ€¦Ã‚ ¸ÃƒÆ' ¥Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒ ¢Ã¢â€š ¬Ã‚  ÃƒÆ' ¨Ãƒâ€ Ã¢â‚¬â„¢Ãƒâ€šÃ‚ ½ÃƒÆ' ¨Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ¥Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯ÃƒÆ' ¤Ãƒâ€šÃ‚ »Ãƒâ€šÃ‚ ¥ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ Ãƒâ€šÃ‚ ¹ÃƒÆ' ¨Ãƒâ€šÃ‚ ®Ãƒâ€¦Ã‚  ÃƒÆ' §Ãƒâ€šÃ‚ ¤Ãƒâ€šÃ‚ ¾ÃƒÆ' ¦Ãƒâ€¦Ã¢â‚¬Å"Æ’, p.24 [12] Success rate is defined as they work at the salon for at least 6 months. [13]ÃÆ' §Ãƒâ€šÃ‚ ´Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ÃƒÆ' ¦Ãƒâ€šÃ‚ ²Ãƒâ€šÃ‚ »ÃƒÆ' ¨Ãƒâ€¹Ã¢â‚¬  Ãƒâ€¹Ã¢â‚¬  ÃƒÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ©Ãƒ ¢Ã¢â€š ¬Ã… ¾Ãƒâ€šÃ‚ ­ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒâ€šÃ‚ ÃƒÆ' ¨Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯, 2008, ÃÆ' §Ãƒ ¢Ã¢â€š ¬Ã‚ ¡Ãƒâ€¦Ã‚ ¸ÃƒÆ' ¥Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒ ¢Ã¢â€š ¬Ã‚  ÃƒÆ' ¨Ãƒâ€ Ã¢â‚¬â„¢Ãƒâ€šÃ‚ ½ÃƒÆ' ¨Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ¥Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯ÃƒÆ' ¤Ãƒâ€šÃ‚ »Ãƒâ€šÃ‚ ¥ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ Ãƒâ€šÃ‚ ¹ÃƒÆ' ¨Ãƒâ€šÃ‚ ®Ãƒâ€¦Ã‚  ÃƒÆ' §Ãƒâ€šÃ‚ ¤Ãƒâ€šÃ‚ ¾ÃƒÆ' ¦Ãƒâ€¦Ã¢â‚¬Å"Æ’, p.24 [14]ÃÆ' §Ãƒâ€šÃ‚ ´Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ÃƒÆ' ¦Ãƒâ€šÃ‚ ²Ãƒâ€šÃ‚ »ÃƒÆ' ¨Ãƒâ€¹Ã¢â‚¬  Ãƒâ€¹Ã¢â‚¬  ÃƒÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ©Ãƒ ¢Ã¢â€š ¬Ã… ¾Ãƒâ€šÃ‚ ­ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒâ€šÃ‚ ÃƒÆ' ¨Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯, 2008, ÃÆ' §Ãƒ ¢Ã¢â€š ¬Ã‚ ¡Ãƒâ€¦Ã‚ ¸ÃƒÆ' ¥Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒ ¢Ã¢â€š ¬Ã‚  ÃƒÆ' ¨Ãƒâ€ Ã¢â‚¬â„¢Ãƒâ€šÃ‚ ½ÃƒÆ' ¨Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ¥Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯ÃƒÆ' ¤Ãƒâ€šÃ‚ »Ãƒâ€šÃ‚ ¥ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ Ãƒâ€šÃ‚ ¹ÃƒÆ' ¨Ãƒâ€šÃ‚ ®Ãƒâ€¦Ã‚  ÃƒÆ' §Ãƒâ€šÃ‚ ¤Ãƒâ€šÃ‚ ¾ÃƒÆ' ¦Ãƒâ€¦Ã¢â‚¬Å"Æ’, p.24 [15]ÃÆ' §Ãƒâ€šÃ‚ ´Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ÃƒÆ' ¦Ãƒâ€šÃ‚ ²Ãƒâ€šÃ‚ »ÃƒÆ' ¨Ãƒâ€¹Ã¢â‚¬  Ãƒâ€¹Ã¢â‚¬  ÃƒÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ©Ãƒ ¢Ã¢â€š ¬Ã… ¾Ãƒâ€šÃ‚ ­ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒâ€šÃ‚ ÃƒÆ' ¨Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯, 2008, ÃÆ' §Ãƒ ¢Ã¢â€š ¬Ã‚ ¡Ãƒâ€¦Ã‚ ¸ÃƒÆ' ¥Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒ ¢Ã¢â€š ¬Ã‚  ÃƒÆ' ¨Ãƒâ€ Ã¢â‚¬â„¢Ãƒâ€šÃ‚ ½ÃƒÆ' ¨Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ¥Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯ÃƒÆ' ¤Ãƒâ€šÃ‚ »Ãƒâ€šÃ‚ ¥ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ Ãƒâ€šÃ‚ ¹ÃƒÆ' ¨Ãƒâ€šÃ‚ ®Ãƒâ€¦Ã‚  ÃƒÆ' §Ãƒâ€šÃ‚ ¤Ãƒâ€šÃ‚ ¾ÃƒÆ' ¦Ãƒâ€¦Ã¢â‚¬Å"Æ’, p.25 SROI = (Revenue + Financially social impact) / Investment = (90,000 + 2,860,000 reduced social costs x 6 apprentices x 17% success rate) / 800,000 =376% Reduced social costs include legal fees, detention expenses and rehabilitation fees. [16] https://www.sv-hk.org/files/SVhk-Impact-Report-2010.pdf [17] https://www.avantageventures.com/avcatalogue/sv-fullness-christian-vocational-training-centre [18] Extent of success is determined by the total length of years that the enterprise operates, when compared to the average lifespan of social enterprises (9.3 years) according to (HKU Space, 2014, ÃÆ' §Ãƒâ€šÃ‚ ¤Ãƒâ€šÃ‚ ¾ÃƒÆ' ¦Ãƒâ€¦Ã¢â‚¬Å"Æ’ÃÆ' ¤Ãƒâ€šÃ‚ ¼Ãƒâ€šÃ‚ ÃƒÆ' ¦Ãƒâ€šÃ‚ ¥Ãƒâ€šÃ‚ ­ÃƒÆ' §Ãƒâ€šÃ‚ ®Ãƒâ€šÃ‚ ¡ÃƒÆ' §Ãƒâ€šÃ‚ Ãƒ ¢Ã¢â€š ¬Ã‚  ÃƒÆ' ¨Ãƒâ€šÃ‚ ¬Ãƒ ¢Ã¢â€š ¬Ã‚ ºÃƒÆ' ¥Ãƒâ€šÃ‚ ºÃƒâ€šÃ‚ ¼Ãƒâ€¦Ã‚ ¡ÃƒÆ' §Ãƒâ€šÃ‚ ¤Ãƒâ€šÃ‚ ¾ÃƒÆ' ¤Ãƒâ€šÃ‚ ¼Ãƒâ€šÃ‚ ÃƒÆ' §Ãƒâ€¦Ã‚ ¡Ãƒ ¢Ã¢â€š ¬Ã… ¾ÃƒÆ' ¤Ãƒâ€šÃ‚ ¸Ãƒ ¢Ã¢â€š ¬Ã‚ °ÃƒÆ' ¥Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ'à ‚ ¥Ãƒâ€šÃ‚ £Ãƒâ€šÃ‚ ½ÃƒÆ' ¥Ãƒ ¢Ã¢â€š ¬Ã‹Å" ½ÃƒÆ' ¤Ãƒâ€šÃ‚ ¸Ãƒâ€ Ã¢â‚¬â„¢ÃƒÆ' ¥Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ¥Ãƒ ¢Ã¢â€š ¬Ã‚ ºÃƒâ€¦Ã‚ ¾ÃƒÆ' ¥Ã‚  Ãƒâ€šÃ‚ ±) [19] Fullness Salon employs deviant youths as hair-stylists in order to allow them to learn a practical skill, thus increasing their chances of employment and reducing their chances of repeating offence. (p.3) [20]ÃÆ' §Ãƒâ€šÃ‚ ´Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ÃƒÆ' ¦Ãƒâ€šÃ‚ ²Ãƒâ€šÃ‚ »ÃƒÆ' ¨Ãƒâ€¹Ã¢â‚¬  Ãƒâ€¹Ã¢â‚¬  ÃƒÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ©Ãƒ ¢Ã¢â€š ¬Ã… ¾Ãƒâ€šÃ‚ ­ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒâ€šÃ‚ ÃƒÆ' ¨Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯, 2008, ÃÆ' §Ãƒ ¢Ã¢â€š ¬Ã‚ ¡Ãƒâ€¦Ã‚ ¸ÃƒÆ' ¥Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒ ¢Ã¢â€š ¬Ã‚  ÃƒÆ' ¨Ãƒâ€ Ã¢â‚¬â„¢Ãƒâ€šÃ‚ ½ÃƒÆ' ¨Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ¥Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯ÃƒÆ' ¤Ãƒâ€šÃ‚ »Ãƒâ€šÃ‚ ¥ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ Ãƒâ€šÃ‚ ¹ÃƒÆ' ¨Ãƒâ€šÃ‚ ®Ãƒâ€¦Ã‚  ÃƒÆ' §Ãƒâ€šÃ‚ ¤Ãƒâ€šÃ‚ ¾ÃƒÆ' ¦Ãƒâ€¦Ã¢â‚¬Å"Æ’, p.24 [21] https://www.sv-hk.org/files/SVhk-Impact-Report-2010.pdf [22] Public relations is the practice of managing the spread ofinformationbetween an individual or anorganizationand thepublic. (Retrieved from Wikipedia: https://en.wikipedia.org/wiki/Public_ relations)

Meritocracy And Structure Of Gender Inequality - 1773 Words

Meritocracy and Structure in Gender Inequality In the past half century, America has seen a historic decline in gender inequality across many realms of society. Women have reached unprecedented levels of success, finding equality in education, employment and political representation. Yet despite these gains, inequality remains a persistent issue. It is particularly prominent in the workplace, where women face the glass ceiling effect and a significant gender wage gap across all professions. A closer look at the competing explanations – broadly defined as meritocratic versus structural – shows that although the first may play a role in unequal pay, the second, which encompasses systemic problems of discrimination and gender â€Å"pay penalties,† contribute quite significantly to inequality in the workplace and to pay gaps in particular. Literature Review Gender inequality is broadly understood to be the unequal distribution of economic resources between men and women. 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Decision Making and Problem Solving Methods

Question: Discuss about the Decision Making and Problem Solving Methods. Answer: Introduction 7-Eleven Stores Pty. Ltd., Australia is considered to be the first choice as far as convenience is concerned.7-Eleven is a private company, the ownership of which is in the hands of the Withers and Barlow family. The 7-Eleven company which is US based has the license of operating and franchising the 7-Eleven stores IN Australia. The company opened its first store in Australia in 1977 and at present over 615 stores are being operated by the company in the states of Australian Capital Territory, Victoria, New South Wales, Queensland and very recently it started its operations in Western Australia also. By means of these stores, 7-Eleven carries out over 185 million transactions during the course of a year which results in the generation of sales of almost $3.6 billion. Throughout the world, the company has been operating nearly 55,000 stores in 16 nations and opens almost six days in a day in some part of the world or the other (7-Eleven Stores, 2016). This report will take into account the management problems which are existing in the company in Australia. After the identification of these problems, framing of specific research questions will be done with the view of addressing problems or decisions of the management. A research program will also be designed for this purpose. Research will be carried out subsequent to the sourcing of data from secondary and primary. Thereafter an analysis of the findings will be done along with the identification of alternatives. For bringing improvements in the organizational performance, recommendations will be made. The persuasive report preparation will also be done for showing the manner in which the management can tackle the problem or the decision. Management Problem The biggest chain of convenience stores in Australia, 7-Eleven has been facing issues related to paying most of its staff wages which are as less as $10 per hour prior to tax and the own figures of the company indicate that almost two-thirds of the stores of the company have been ripping off the workers in this way. It has been revealed by the internal documents of the company that between the months of July and August in 2015, the payroll compliance was reviewed by the head office of 7-Eleven in 225 stores. As a result of this it was found out that 69 stores were facing issues in relation to the payroll. On the basis of the review of one month this is equal to one out of every four stores. These activities apparently extended beyond the case of wage frauds and included blackmails and passports as well as drivers licenses of the employees being withheld. The documents also revealed that laws are continuously being flouted and the staff is being underpaid even though they have been ca ught by Fair Work Ombudsman. Further investigations are still in progress (Ferguson et al., 2015). Research Questions What are the issues that the company is facing currently which have resulted in negative publicity for the organisation? What measures should the HR management of the company adopt in order to tackle the above issues? Designing a Research Program The framework which is chosen with the view of carrying out the study is known as the research design (Malhotra, 2011). The full plan in relation to the methods which the researchers will be using for the collection as well as the analysis of data in order to find the proper answers to the research questions will be contained in this part. Exploratory research design will be utilized in this study. The justification for using this design is that it will assist in detailed assessment of the reasons why the company has been getting negative publicity of late in Australia. This will also assist in finding out the measures which can be used by the companys HR managers in order to deal with the above issues. Research Strategy Research strategy comprises the plan for approaching the research questions (Neuman, 2004). The nature of the research strategy may be quantitative as well as qualitative. The study which is being conducted is exploratory in nature and its emphasis is on being descriptive in nature and hence qualitative research will be carried out. To give the researcher higher flexibility in the collection of data under natural settings, the design will be an emergent one (Creswell, 2003). Data Collection The instrument that was used for the collection of the data was an open ended questionnaire. There were five formal questions used for obtaining the responses from the participants who were selected for the study. Four HR managers of the company who are working across Australia were the respondents. The questionnaire was used so that good quality data could be collected and it was structures in accordance with the study so that data that was collected was relevant (Adler Clark, 2011). The questions on the issues related to business practices which are being faced by the company currently and the negative impact that it is having on it. They also included questions on the steps that the company is taking or needs to take for addressing these issues. The collected qualitative data was relevant from the perspective of the research questions. Secondary Research Data Reliable sources were utilized in order to collect secondary data for the study and then the information from the different sources was accumulated. The collection of secondary data for the study was primarily done from the various authentic websites and also the reports appearing in the different periodicals of the country. The publications as well as the academic journals which were relevant to the context of the study were also made use of in order to collect the secondary data. Data validation was done using the triangulation method. Sample for Primary Research The subset of the population that has been selected for the study forms the sample while the sample size is used to denote the number of respondents who comprise the sample (Adler Clark, 2011). For making a selection of the respondents, the method of convenience sampling was utilized and the managers were chosen on the basis of the ease with which they could be accessed by the researchers (Saunders et al., 2009). Secondary Research Reports have indicated that several franchisees of 7-Eleven in Australia have not paid the minimum entitlements that their workers have to the wages. They have also not been paid penalty rates for weekend as well as public holiday, loadings for the nightshifts and also the allowances which under awards that are applicable for a time period that are significant. Besides, employment records have not been maintained accurately and payroll records and time sheets have been fabricated to indicate that the employees have worked for lesser number of hours than they actually have. In some cases the vulnerability of the overseas students have been exploited and their visa restrictions have been used for keeping them silent. The revelations led to the revision of the business model that previously meant that the profits were shared in the ratio of 57:43 between the head office and the franchisees. In the revised models the stores get varied splits on the basis of their profits (Chung, 2016). Research also indicates that the non-compliance problem has a long history and some of them date back to the 1980s (Tham, 2016). Findings and Analysis of Primary Data HR managers of the 7-Eleven in Australia were interviewed for finding out their views on the business practices that were being followed by the franchisees of the company. The findings and the analysis were as follows Three of the four managers interviewed said that although there was a non-compliance of he federal laws with regards to minimum pay obligations and maintaining inaccurate records, it was the franchises of the company which were at fault and the company had nothing to do with the unfair practice. However, all of them were of the opinion that this issue was indeed having a negative impact and was resulting in negative publicity of the company. This, as per the four managers, the company needs to adopt measures for exercising a greater control over its franchises so that such a situation does not arise in future. The issues were being discussed at the top management level and the head office of 7-Eleven and soon the company was expected to come up with a solution to the problem and with measures that would help in controlling a further damage to its already tarnished image. Alternatives and Recommendations In light of the negative publicity that the organization has been facing, it is advisable that an audit is conducted and it should be considered that the business is unable to meet the requirements of minimum pay to its employees. The requirement for this situation is an action plan that should be put in place for rectifying the underpayments on a priority basis and to find out why the situation arose in the first place. The company needs to put in place suitable measures for ensuring that in future no such instances related to unlawful conduct occur and greater control needs to be exerted on the franchisees. It is recommended that the management reviews its business practices to resolve the issue and prevent further damage of the organizations reputation through negative publicity. The best way of combating this challenge will be avoid using the business models that are premised on the arrangements of illegal working. Additionally, the company should enter into a compliance partners hip with Fair Work Ombudsman in order to boost compliance with the federal laws related to the workplace and also review its operating model (McKeith, 2016). The company also needs to handle the complaints of its employees in a better way and keep a track of the demographics of the employees. Laws also need to be more strict for the franchisees (Colman et al., 2016). Self regulatory measures are needed in order to track down systematic non-compliance with the federal laws (The Conversation, 2016). Persuasive Report The case of 7-Eleven has highlighted the presence of non-compliance to the minimum pay obligations and maintenance of employment records by the organization which is a cause of major concern. The case is a good reminder to the HR managers regarding the need of ensuring that their business should meet the obligations of minimum pay to the employees of the organization and maintain employment records accurately. In case they fail to do these things, it can lead to a substantial amount of negative publicity like the one that 7-Eleven is experiencing currently. It might also lead to a number of sanctions for the business which might consist of civil penalties up to $54,000 for each breach along with the compensation orders for any sort of damage that might have been suffered due to the breach. Apart from this, the relevant HR managers as well as other individuals who might be having an involvement in this contravention may also be held liable personally and may be subjected to a civil pe nalty that might go up to an amount of $10,800 for every breach (Aldin, 2015). Thus, the HR managers of the company should audit their existing arrangements of pay in a careful manner in order to make sure that the obligations of minimum pay are satisfied and also the employment records are kept updated. In case of further clarities with respect to minimum entitlements which the staff needs to be provided with on the basis of the number of works that they put in, legal advice may be sought. A sustained change can take place in the behavior if 7-Eleven is able to drive it top-down. Greater control is needed over the franchisees and the company cannot wash its hands off from the mistakes that have been committed by the franchisees. Strong leadership along with strong focus is required for rebuilding a culture that will promote compliance (Australian Government, 2016). Bibliography 7-Eleven Stores, 2016. About 7-Eleven Convenience Stores. [Online] Available at: https://www.7eleven.com.au/about-us [Accessed 20 September 2016]. Adler, E.S. Clark, R., 2011. An Invitation to Social Research: How It's Done. Wadsworth Publishing. Aldin, M., 2015. LESSONS FOR HR MANAGERS FROM THE RECENT 7-ELEVEN SCANDAL. [Online] Available at: https://www.insidehr.com.au/lessons-for-hr-managers-from-the-recent-7-eleven-scandal/ [Accessed 21 September 2016]. Australian Government, 2016. Statement on 7-Eleven. Australian Government. Chung, F., 2016. Panel member says jury is out on whether 7-Eleven can survive without underpaying staff. [Online] Available at: https://www.news.com.au/finance/business/retail/panel-member-says-jury-is-out-on-whether-7eleven-can-survive-without-underpaying-staff/news-story/8f9545ba197f4b58482d05c260ba5586 [Accessed 21 September 2016]. Colman, A., Wheelahan, F. Brooks, L., 2016. Stricter laws for franchisors? Responses to the 7-eleven wage scandal. [Online] Available at: https://www.corrs.com.au/publications/corrs-in-brief/stricter-laws-for-franchisors-responses-to-the-7-eleven-wage-scandal/ [Accessed 21 September 2016]. Creswell, J., 2003. Research design: Qualitative, quantitative, and mixed methods approach. Thousand oaks, CA: SAGE Publications. Ferguson, A., Danckert, S. Toft, K., 2015. 7-Eleven: Investigation exposes shocking exploitation of convenience store workers. The Sydney Morning Herald, 29 August. Malhotra, N., 2011. Marketing Research: An Applied Orientation. Pearson. McKeith, S., 2016. 7-Eleven Scandal: 'Widespread Compliance Issues' Across Network, Fair Work Ombudsman Says. The Huffington Post Australia, 9 April. Neuman, 2004. Social research methods: qualitative and quantitative approaches. Boston: Allyn Bacon. Saunders, M., Lewis, P. Thornhill, A., 2009. Research methods for business students. Harlow: Pearson Education. Tham, J.-C., 2016. 7-Eleven is the tip of the iceberg in worker exploitation. So who's turning a blind eye? [Online] Available at: https://www.theguardian.com/commentisfree/2016/may/12/7-eleven-is-the-tip-of-the-iceberg-in-worker-exploitation-so-whos-turning-a-blind-eye [Accessed 21 September 2016]. The Conversation, 2016. Can 7-Eleven be trusted to clean up its own mess? [Online] Available at: https://theconversation.com/can-7-eleven-be-trusted-to-clean-up-its-own-mess-59302 [Accessed 21 September 2016].

PlatiNUM Medical Products Essays - Medical Devices,

PlatiNUM Medical Products Brief Review of PlatiNUM's Medical Products and the Additional Funding Chief Investment Officer Westwood Ventures Irvine, California Prepared by Andrew S. McAlister, CEO, Co-Founder Jason J. Smith, Senior Vice President, Co-Founder December 6, 1999 TO: Mr. Greg Krel, Chief Investment Officer FROM: Andrew S. , Chief Executive Officer, Co-Founder Jason J. , Senior Vice President, Co-Founder DATE: December 6, 1999 SUBJECT: Report on purpose of additional funding required for future development of PlatiNUM Medical, Inc. This is the report on the latest cardiovascular medical device that you requested on November 17, 1999. This report discusses in explicit detail how we came to develop such an effective device. The research and study methods, which were used, will be introduced. We met with Doctors and patients in order to get accurate details from both parties. These surveys were conducted in both the United States and in several European Nations. As you can see, we have studied all angles, and have developed a product superior to our competitors. Our device, the "PlatiNUM Device" offers the best in medical technology. PlatiNUM's development involved taking the best of other procedures and rolling it into one multipurpose device. While eliminating the bad possibilities, which could occur with other methods. Thank you for taking the time to read our proposal and allowing PlatiNUM the chance to further benefit the world with safer, more effective medical technology. On behalf of PlatiNUM Medical, Inc. and all of our staff we are confident that this report will convince you to make the right choice, and help put an end to the suffering of the millions of people with heart disease. SUMMARY PlatiNUM Medical, Inc. was founded in 1995 and is located in Irvine, California, centrally located in one of the leading medical device development areas in the country. Our company is the leader in the development of a new type of medical device for treating cardiovascular disease, also known as heart disease. Despite on going efforts to combat this disease, no other promising instruments have been introduced. The need still remains for a device that can easily and safely remove dangerous tissues found in the arteries and other problems associated with the heart. Through the past four years PlatiNUM has conducted research in the U.S. as well as Europe. Surveys and interviews were held with leading cardiovascular physicians to determine the best features for the device. When this process was completed, we then took the next step, which involved patient surveys and gathered input on what they thought was needed. Although our research and data collecting will never end, the past four years has given us the specifications, which must be met in the product that we developed. Our research has led to the following: (1) A device, which eliminates all possible complications, associated with heart disease today. (2) Something that would not be as dangerous and risky as By-pass surgery. (3) A device which is simple to use and requires no additional training. (4) Finally, a device which is affordable, and efficient. PlatiNUM has developed a device that meets and exceeds all of these strict standards. The PlatiNUM device with our patented "Omni Cutter" does the trick. Hopefully, in the near future the citizens of the world who suffer from heart disease will be fortunate to have this device available. Physician Comments about the PlatiNUM device: "Best device ever for treating Heart Disease" Thomas Ischeinger, MD "Best device ever for Failed Bypass" David Cox, MD "Incredibly easy to set up and use...... adoption will be fast" Gregg Stone, MD iv DISCUSSION ON THE ISSUE OF PREVENTING HEART DISEASE AND COMPLICATIONS Introduction Heart problems are a way of life for many Americans throughout the nation. Whether it is heredity, our diets, or some other cause. Heart disease and related problems kill 10 million Americans annually with numbers on the rise. With these skyrocketing numbers, it shows that something needs to be done about this horrible condition. Fatality rates due to heart disease need to come down, and the millions of Americans who suffer from these problems deserve to lead happier, healthier lives. The methods used today are drastically failing and do not have promising success rates. Highly respected medical physicians such as Dr. Thomas Ischeinger, Dr. David Cox, and Dr. Gregg Stone will tell you the same. This is why PlatiNUM felt the need to develop a new, safer device. A device that will drastically bring down the fatality rates involved with heart disease. Purpose for the Research: The purpose for our research was to develop a device, which

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